Refund policy

Return and refund policy

 

Conditions for returns

Returns are accepted only within 7 days of the date of purchase.
Returns are possible only for unopened and unused products.
Please return the item in its original packaging.

Return procedure

If you wish to return the item, please attach the receipt and purchase statement issued at the time of purchase and contact the inquiry form or support.
Once the return request is confirmed, we will inform you of the specific return method and address of the return destination.

Refund Processing

Once the returned item has arrived at us and the condition has been confirmed, we will begin the refund process.
Refunds will be based on the original payment method.
For example, if you pay by credit card, a refund will also be made to your credit card.
Payment of return shipping costs The customer is responsible for the shipping costs for returns.
However, if there is a defect in the product or if a product arrives that is different from the product ordered, we will cover the cost.

Notes

There may be returns policies based on certain conditions.
For more information, please check our website and support team.
Please note that we may not accept returns that do not meet the conditions stated in our Return Policy.